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In order to provide our service we may store data that you provide us with including your name, address, payment details, linked software details, and potentially other relevant information. We must hold this information in order to do the work you have asked for. It is required in order to provide you with products or services you’ve requested, communicate with you, and bill you accordingly. This information is usually collected as part of your product purchase or registration process with us.
Depending on the service you have from us, your data may be stored by suppliers acting on our behalf. These suppliers include:
Web hosting companies such as Krystal (www.krystal.uk)
Payment processors such as PayPal (www.paypal.com) and Stripe (www.stripe.com/gb)
Email contact services such as Mailchimp (www.mailchimp.com) and Mailerlite (www.mailerlite.com)
Product delivery services such as Amazon (www.amazon.co.uk)
Your consent to this sharing of data with our suppliers is assumed and is allowed by Law as it is essential to the provision of our service. Only people who need to see your data in order to do their jobs will have access to it, and only so far as delivering the service to you.
We will avoid unnecessarily storing your personal data outside of the European Union, but in some circumstances this may be outside of our control or an integral part of our service delivery.
Under data protection laws jaccijones.co.uk assumes the role of Data Controller, meaning we are responsible for keeping your personal data safe, and ensuring that our suppliers process it under their legal obligations.
We are required by Articles in the General Data Protection Regulations to provide you with the following information as part of this Privacy Notice.
You have the right to object to some or all the information being processed under Article 21. Please contact the Data Controller. You should be aware that this is a right to raise an objection, that is not the same as having an absolute right to have your wishes granted in every circumstance.
We collect the data required to deliver the service or product you have requested from us. From time to time we may use some of this data to inform you about products and services from JacciJones.co.uk or from our partners. If we do send you marketing information like this it will always be with your consent.
You have the right to access the data that is being stored and have any inaccuracies corrected.
The data we store as part of service and product delivery will be stored for at last as long as we are working with you. After our work is concluded with you we will securely retain the data as part of our internal financial record, and to maintain our system integrity. We will do this under the regulations of UK law.
You have the right to complain to the Information Commissioner’s Office.
You can either use this link ico.org.uk/global/contact-us/
or call their helpline Tel: 0303 123 1113 (local rate) or 01625 545 745 (national rate).
There are National Offices for Scotland, Northern Ireland and Wales, (see ICO website).
If you have any queries about this Privacy Notice or would like to access to the data we store on you, please contact firstname.lastname@example.org.
As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.
Other cookies may be stored to your computer’s hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.
We take your payment security very seriously. Jacci Jones Psychotherapy and Coaching do not keep records of any of its customers payment details.
We use PayPal and Stripe to process your order. At the point of entering your payment details, you’ll automatically be sent to either PayPal or Stripe’s secure servers. They process your payment for us and send us the results of your transaction.
Users contacting this website and/or its owners do so at their own discretion and provide any personal details requested at their own risk. Personal information is kept private and stored securely until a time when it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process, but users are advised that using such a form is done at their own risk. This website and its owners use any information submitted to provide you with further information about the products/services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Your details are not passed on to any third parties. This is by no means an entire list of your user rights in regard to receiving email marketing material.
Jacci Jones Psychotherapy and Coaching do not rent, sell or share information about you (including personally identifiable information) with any other people or non-affiliated companies, except to provide products or services that you have requested, when we have your permission. We have physical, electronic and procedural safeguards that comply with our legal obligations to protect information about you.
Additionally, we will provide information about you in the following circumstances:
This website operates an email newsletter program, used to inform subscribers about products and services supplied by this website. Users can subscribe through an online automated process should they wish to do so, at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user. Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998.
No personal details are passed on to third parties nor shared with companies / people outside of the company that operates this website. Under the Data Protection Act 1998 you may request a copy of personal information held about you by this website’s email newsletter program. A small fee of £15 will be payable. If you would like a copy of the information held on you please write to the business address at the bottom of this policy.
Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include but not be limited to: the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity. This information is solely used to refine future email campaigns and supply the user with more relevant content based around their activity.
In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003, subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable clear instructions on how to un-subscribe will by detailed instead.
Although this website only looks to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites). The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.
Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively. Users are advised to use social media platforms wisely and communicate/engage upon them with due care and caution in regard to their own privacy and personal details. This website – nor its owners – will never ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.
This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.
A publicly accessible area is any area of the internet that is accessible by the general public and may be indexed by search engines. You should exercise caution if you choose to disclose personally identifiable information in a publicly accessible area. Remember that this information may remain indefinitely in the publicly accessible area of the service. Also, depending on the particular service, other users may also be able to view two or more of your individual postings collectively. You are solely responsible for any information that you disclose and disseminate on publicly accessible areas.